Refund policy
Returns & Damage Policy
We take great care to describe our signs accurately and to package them securely. Returns are accepted when:
- the sign arrives damaged in transit, or
- the sign is significantly different from its description or the condition shown in the listing.
If either applies, please contact us within 48 hours of delivery with photographs of the sign, the packaging and any visible damage. This allows us to file a claim with the carrier and arrange an appropriate resolution.
Our signs are vintage, collectible or unique pieces, so returns for change of mind are not accepted, except where required by applicable consumer protection law.
Our Commitment
We work with professional crating specialists and reliable international carriers so every sign is handled with the care it deserves. Your satisfaction and the safe delivery of your sign are our priorities.